FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How long does shipping take?


Shipping within NZ takes around 2-5 days. International shipping times vary from country to country, but it usually take 2-4 weeks (not including weekends and holidays). Orders are not processed or shipped on weekends. Customers are responsible for any tax/duty charges.




What are the washing instructions?


Please follow the washing instructions shown on the labels, however we reccomend that you wash the clothing items separately to prevent dirt from other clothes from settling on the baby’s clothes We highly recommend hand washing or being washed on a delicate cycle with mild detergent. Some items such as knitted-wear should be laid flat to dry.





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